Cancellation Policy

What is your cancellation policy?

If a cancellation is necessary, please call or email at least 36 hours in advance. Failure to cancel an appointment with more than 36 hours notice or to be present within 15 minutes of the scheduled appointment time will result in a $150 missed-appointment fee. Failure to cancel an appointment before travel to your location will result in a $210 fee or the quoted price for service, whichever is greater. This fee helps offset the real costs of scheduling and travel time, as well as the lost earning of a portion of the day.

Notification of Delay

If I am going to be delayed by more than 15 minutes for my scheduled arrival time, I will call you as far in advance as possible to let you know of the delay.

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